
Master Jewellers
Family Owned and Operated since 1974
Since 1974, Bartlett Master Jewellers has been the trusted name for those seeking refined, one-of-a-kind jewellery in the Townsville region. Founded on the belief that every piece should feel deeply personal, our atelier is grounded in bespoke design, exceptional craftsmanship and a heritage shaped by generations of experience.
As a family-owned workshop, these values remain central to everything we create.
Father and son, Kim and Jay Bartlett, work closely with each client from the first conversation. They take the time to understand your vision, your preferences and your budget, then source the finest gemstones and precious metals to bring your ideas to life. Every piece is designed in-house and handcrafted with precision, care and an unwavering commitment to enduring quality.
Now joined by Jay’s son, Harper, the third generation of the Bartlett family continues this tradition. Under the guidance of both Kim and Jay, Harper is building the skills and knowledge that will carry the family’s dedication to craftsmanship and personal service into the future.
Alongside bespoke design and manufacturing, Bartlett Master Jewellers offers certified valuations, restorations and redesigns through an award-winning and highly qualified team.
With more than eight decades of combined expertise, Kim and Jay hold some of the industry’s most respected design, manufacturing and valuation qualifications. Their knowledge and artistry - now shared with the next generation - ensure your jewellery is crafted to the highest standard, ready to be treasured for a lifetime and passed on for generations.
Family owned Business
Meet the Team

Jay Bartlett
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Kim Bartlett
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Kylie Bartlett
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Harper Bartlett
View ProfileThe Bartlett Difference
Master Craftsmanship, Personal Service
When you choose Bartlett Master Jewellers, you work directly with craftspeople who carry decades of collective experience. You get the benefit of industry-leading qualifications, expert guidance and a personalised design journey from concept to finish.
A Heritage Built on Craft and Trust
What began as the ambition of one man, Kim Bartlett, has evolved into a legacy spanning three generations. From the early days of hand-crafting jewellery in a modest workshop, the Bartletts have grown while holding fast to values of precision, integrity and care.
Every piece we create aims to reflect the uniqueness of the wearer. That means listening closely, understanding personal style and story, sourcing the finest gemstones and metals, and crafting each item with care.

QUALITY JEWELLERY
Our Promise
At Bartlett Master Jewellers, quality is at the heart of everything we create. Each piece is crafted with precision, care and the highest level of workmanship, reflecting the standard that has defined our family atelier since 1974.
Every item in our collection carries our guarantee. This guarantee represents our confidence in the craftsmanship of our jewellery and ensures you receive exceptional quality, enduring beauty and true value. It covers any manufacturing faults and is supported by complimentary six-monthly inspections throughout the guarantee period.
These regular appointments allow us to maintain the condition, structure and brilliance of your jewellery, preserving its longevity for many years to come.
For full details of our guarantee and care program, we invite you to visit us in-store.

LOOKING TO THE FUTURE
Responsibility
As makers of fine jewellery, we honour a craft that has been passed through generations. Precision, integrity and respect for materials guide every piece we create. Our aim is to craft beautiful objects that endure - pieces designed to be worn, loved and handed down.
We see sustainability as an ongoing commitment. It shapes the way we source our materials, refine our processes and care for the people and places connected to our work. Through transparency, traceability and thoughtful decision-making, we’re continually working towards more responsible practices within our industry.
Our focus remains clear: to create jewellery of lasting beauty while contributing to a more considered and sustainable future.
Our Accreditations

















