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Bartlett Master Jewellers offers free express delivery within Australia for all orders over $250. Orders under $250 will be charged a flat fee of $15.

Once your order has shipped, please allow 2-7 business days for delivery depending on your location.

Orders requiring ring sizing may take up to three (3) additional business days to complete.

We ship all orders via Australia Post.

Whilst we endeavour to fulfil all orders, please be aware that some styles may not be available at the time of dispatch, particularly during sale or high demand periods like Christmas. If an item becomes unavailable, we will attempt to reorder it quickly and dispatch it to you as soon as possible. We will notify you if we are unable to fulfil your order.

We work hard to protect our customer's personal and financial information from being used in a fraudulent manner. We undertake efforts to verify the security and privacy of all orders. Due to these efforts, most orders take a minimum of 1-2 business days before being approved for shipment.

When your order is shipped, we will send an email containing a consignment number and tracking ID. Simply follow the link in the email to track the delivery of your parcel via Australia Post.
For security reasons, a signature is required for all deliveries.

Unfortunately we do not offer International Shipping at this time.

Please see our Company Policies for more information.