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All special order pieces post purchase are packaged or made to order. This means that each piece is unique and made especially for you. Special order pieces that are faster to manufacture have a dispatch time of 2-3 weeks. We aim to post them to you as soon as possible.

If you need a piece before a specific date, please contact us before ordering to ensure this will be possible and to avoid any disappointment. Every effort will be made to have your special order piece to you as quickly as possible. Please note that turnaround times are an approximate guide and are subject to change or delay.

Full upfront payment is required for any special-order ready-to-wear jewellery.

Please see our Company Policies for more information.